If you have additional questions or would like more information about our privacy policy or how we handle user data and personal information, or if you wish to withdraw your consent to the continued collection, use or disclosure of your personal information, please contact us.

​As a provider of professional medical-aesthetic equipment, we handle your data with the highest standards of confidentiality and in compliance with the General Data Protection Regulation (GDPR).

Definitions

BWEpro Technology Med Esthetic is operated by BWE, located at BELGIUM Engelingenstraat 2, 3840 Tongeren-Borgloon (referred to as "Us"). As a professional client or user of our services, you are referred to as the "User", "Professional Client", or "You".

Data we collect

A. Technical Log Files: Following standard procedures, we automatically record visits to our website. This includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and the number of clicks. This information is used to analyze trends and optimize the performance of our platform for professional use. ​

B. Professional & Personal Information: We collect information necessary to process professional orders and provide technical services, including: ​Identity Data: Name, surname, and professional title. ​Business Data: Company name, VAT number, SIRET/Registration number, and professional specialty. ​Contact Data: Professional email address, billing address, shipping address, and phone number. ​Transaction Data: Details about payments and the specific medical-aesthetic equipment you have purchased. ​We only request this information when it is essential to fulfill a contract (e.g., processing an order) or to comply with legal obligations (e.g., medical device traceability). 

Sharing your personal information

We do not sell or rent your personal data to third parties. We only share information with trusted service providers to facilitate our operations: ​Logistics & Delivery: Sharing address details with couriers to deliver your equipment. ​.

Payment Processing: Secure transmission of data to financial institutions. ​Technical Support: In cases of warranty or maintenance, certain data may be shared with the equipment manufacturers. 

​Analytics: Tools such as Google Analytics to improve user experience. ​Legal Obligations: We may disclose your information if required by law or to protect our rights in case of a violation of our Terms of Service

Cookies and tags

BWEpro Technology Med Esthetic uses "cookies" to enhance your professional experience. We use: ​Necessary Cookies: For core website functionality and security. ​Preference Cookies: To remember your language or region. ​Analytical Cookies: To understand how professionals interact with our catalog. You can manage your cookie preferences through your browser settings or our integrated consent banner.

General Data Protection Regulation (GDPR)

GDPR Rights (For European Residents) ​If you are located in the European Union, you have the following rights regarding your personal data: ​The right to access, update, or delete the information we have on you. ​

The right to rectification (correcting inaccurate data). ​The right to object to or restrict processing. ​The right to data portability. To exercise these rights, please contact us at CONTACT@BWE-TECHNOLOGY.COM

Data retention

​We retain your professional data only for as long as necessary to provide you with our services, fulfill warranty obligations, or comply with tax and legal requirements. ​Security: We use commercially acceptable security measures to prevent unauthorized access or disclosure. ​Passwords: All user passwords are encrypted (hashed) and cannot be recovered by our staff.

Communication by e-mail

We may communicate with you by email or telephone in response to your requests or to send you announcements about services based on the personal information you provide to us. We may also use your personal information to send you updates and other promotional communications if we have received your consent. If you no longer wish to receive these email updates, you may opt out of receiving them at any time by following the instructions included in each communication. This is usually an "unsubscribe" link. By creating an account or making a purchase, we may contact you regarding order updates, technical safety notices for your equipment, or promotional offers related to our aesthetic technologies. You may opt-out of marketing emails at any time via the "unsubscribe" link.

Links to other websites

Our website may contain links to and from third party websites or services that are not operated by us. If you follow a link to one of these websites and are redirected to a third party website, please note that these websites have their own privacy policies and that we do not accept any responsibility for those policies or practices. Please check the privacy policy of each website you visit before submitting any personal information to any of these websites.

Advertisements

Our website may display advertisements served by our advertising partners who may have their own privacy policies and may set cookies and web beacons. These cookies help the ad server recognise your device each time an ad is served to you or other users of your device. This privacy policy only covers the use of [MY SITE] and does not cover third party advertisers or partners.

Do not track

This website does not change its data collection and use practices when your browser sends the "Do Not Track" signal.

Activity Transfers

​In the event that BWEpro Technology Med Esthetic is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as a business asset. You acknowledge that such transfers may occur and are permitted under this policy.

Changes

We reserve the right to update this policy at any time. Significant changes will be notified on this page. Your continued use of the website 7 days after updates are posted constitutes acceptance of the revised terms.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

Contact

For further information or if you wish to exercise your rights in relation to your personal data, you can contact us directly at CONTACT@BWE-TECHNOLOGY.COM or send us a letter at Engelingenstraat 2, 3840 Tongeren-Borgloon.